Runeward Online

Online Bullethell RPG

Terms of Service

Last Updated: June 17, 2025

These Terms of Service govern your use of our services. Each time you use our services or otherwise indicate your consent, you agree to the Terms of Service.

You must be, and hereby affirm, that you are an adult of legal age in your country of residence. If you are under the legal age, your parent or legal guardian must consent to these Terms of Service. By using our services, you confirm that your parent or legal guardian consents to these terms.

IF YOU DO NOT AGREE TO THE TERMS OF SERVICE, DO NOT USE OUR SERVICES.

1. License

To use our services, we require you to create an account. We grant valid account holders a non-exclusive, non-transferable, non-sub-licensable, personal, limited license, which can be revoked at any time, to access and use the services as applicable. You may not decompile, reverse engineer, copy, reproduce, distribute, commercially exploit, adapt, or modify the service. We reserve all other rights, including all right, title and interest in “Runeward Online” and associated intellectual property rights.

2. Warranty Disclaimer

You agree that the use of the software and services is at your sole risk. We provide the software and all other services “as is”. We disclaim all warranties or conditions of any kind, expressed, implied or statutory, including without limitation the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose. We do not ensure continuous, error-free, secure or virus-free operation of the software, the game, or your account.

Nothing in these Terms shall limit your statutory rights under applicable consumer law.

To the fullest extent permitted by applicable law, we are not liable for any lost profits or incidental, special, consequential or punitive damages arising out of or in connection with the services, including, but not limited to, loss of accounts, items, data from errors, server downtime, or gameplay adjustments. Our total liability to you for any claim related to the services is limited to the amount you have paid to us in the 12 months preceding the claim.

3. User-generated content

You must be aware of the potential risks involved with using a service that includes user-generated content. User-generated content can be inaccurate or otherwise inappropriate. We are not able to guarantee that users behave appropriately or comply with our rules and these terms.

You acknowledge that you will be responsible for whatever user-generated content you submit and you, not the service, will have full responsibility for the user-generated content, including but not limited to, its appropriateness, reliability, legality and compliance with all applicable laws and regulations.

We are not responsible for user-generated content unless we are directly notified of illegal activity, in which case we will take appropriate action as required by law.

4. Chat Monitoring

You should be aware that all messages sent using the service can be checked by either a manual or automated system and filtered or flagged accordingly. For further clarification on our approach to data-handling, please refer to our “Privacy Policy”, which is available at https://runeward.online/privacy-policy

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), in our processing of personal data and chat logs. You have the right to request access to, correction, or deletion of your personal data, including any chat logs.

5. Account Suspension

While using the service, you must abide by the behavioral rules (Game Rules) available at https://runeward.online/game-rules. These rules outline prohibited behaviors, including but not limited to harassment, cheating, and other actions that harm the integrity of the service.

If you breach these Game Rules or other terms, we may suspend or terminate your account or access to the service. For serious violations, such as illegal activity or conduct that puts other users at risk, we may terminate your account immediately without prior notice. In all other cases, we will notify you of the breach and give you a reasonable opportunity to resolve the issue before terminating your account.

We reserve the right to terminate your account or access to the service for other valid reasons, such as technical, legal, or operational requirements. In such cases, we will provide at least 30 days’ notice where feasible, unless immediate termination is required to comply with legal or security obligations.

If your account is terminated, you may contact us to request an explanation of the decision. If you believe the termination was made in error, you can appeal the decision by following our appeals process, outlined in section 6.

6. Appeals Process

If you believe your account was suspended or terminated in error, you have the right to appeal the decision. Please follow the steps below:

  • i. Contact us within 14 days of receiving the suspension or termination. You can submit your appeal by sending an email to support@runeward.online.
  • ii. Within your appeal, include the following: (1) your account username, email address or Steam-ID; (2) a detailed explanation of why you believe the decision was made in error; (3) any other relevant information and/or evidence to support your appeal.

Once your appeal is submitted, a human reviewer will assess the case, including the circumstances that lead to the termination and the evidence you provided. We aim to provide you with a decision within 30 days of receiving your appeal. The outcome will include whether the suspension or termination is upheld, overturned, or modified and an explanation of the reasons for our decision.

If your appeal is successful, your account will be reinstated immediately, and any associated restrictions will be lifted. If your appeal is denied, you may request further clarification or consider pursuing resolution through the EUs Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/

7. Tax

We will not be liable for any sales tax that you may be subject to in relation to your use of the service. If any sales tax should be paid in respect to your use of our service, we may charge you for these taxes, in addition to any payment due to us from you.

8. Refunds

Except to the extent provided by applicable law, we are under no obligation to refund any payment. If refunds are obtained without our consent, for instance by disputing a payment through your credit card provider, we may take any reasonable action we deem appropriate under the circumstances.

This section (8) does not apply to residents of the EU. We will refund any payments we have an obligation to make under the laws applicable in your EU Member State of residence.

9. Continuity

We reserve the right to modify, suspend, or discontinue the services, in whole or in part, at any time, with or without notice. This includes changes to features, functionality, content, or virtual goods. You acknowledge that we are not obligated to maintain or support the services or any specific feature indefinitely. We may stop or prohibit access to the service or your account at any time, and you agree that you are not entitled to any refund or compensation to the amount paid in relation to the service. If you are a resident of an EU Member State, we will comply with applicable local laws before terminating the services.

10. Privacy Policy

Our collection, use, storage, and retention of your personal information is subject to our “Privacy Policy”, which is available at https://runeward.online/privacy-policy. It is your responsibility to read and understand the Privacy Policy in connection with your use of our services.

We may revise our Privacy Policy periodically to reflect changes in legal requirements or our practices. Your continued use of the services after such updates constitutes your agreement to the revised Privacy Policy.

You have the right to request access to, correction, or deletion of your personal data. For more information, please refer to our GDPR compliance section in the Privacy Policy.

11. Indemnification.

In certain circumstances, you may be held responsible for reimbursing us for expenses incurred due to third-party claims. This includes, but is not limited to, instances where legal action is taken against us as a result of your submissions to the services or your breach of these terms.

You agree to indemnify and hold us, as well as our affiliates, harmless from any and all losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:

  • i. Your violation of these terms or any applicable laws.
  • ii. Your infringement of intellectual property rights or other rights of third parties.
  • iii. Your use of the services, including any user-generated content you submit or share.

We are under no obligation to indemnify you in relation to these Terms or use of our Services, unless you are a resident of an EU Member State and have respective statutory claims against us.

12. Changes to these Terms

We may make changes to these Terms for the following reasons:

  • i. To comply with regulatory requirements or changes in applicable laws;
  • ii. To address security needs or technical updates to the services;
  • iii. To reflect changes in the functionality of the services or to introduce new features
  • iv. To improve clarity and consistency, provided such changes do not materially disadvantage you.

We will notify you of any material changes to these Terms at least 30 days before they take effect. If you do not agree to the changes, you have the right to terminate your account or cease using the services without penalty before the changes become effective. Your continued use of the services after the changes take effect will constitute your acceptance of the updated Terms.

13. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable for any reason, that part shall be considered separate from these Terms and shall not affect the validity and enforceability of the remaining sections.

In case of any invalid or unenforceable part of these Terms, we will, to the extent possible, seek to amend it in a way that best reflects the original intention and complies with applicable law.

14. Entire Agreement

These Terms, along with any documents incorporated by reference (including but not limited to the Privacy Policy and Game Rules), constitute the entire agreement between you and us regarding the use of our services.

These Terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter of these Terms.